Terms and conditions

Terms and Conditions

✓ General Terms
These terms and conditions applies to all purchases at HPY Fabrics AB.
When you place an order on hpyfabrics.com you agree with these terms of use. These conditions are subject to price alterations and apply only while stocks last.

✓ Prices and payments
All items are listed excluding VAT/Tax. Once you proceed to the checkout you can see the total price including VAT/tax, shipping costs and administration costs. For customers in Sweden we accept payments via Klarna. Customers outside of Sweden will be offered to pay via PayPal or Stripe.

✓ Delivery
These are our shipment options:

Sweden
The delivery time within Sweden is 1-3 working days from the day you placed your order.
Orders containing less than around 2,5 meters are sent with Postnord Varubrev 1:a klass. If your order contains more than 2,5 meters your order will be sent to your closest DHL Service Point.

Europe
The delivery time within Europe is 5-7 working days from the day you placed your order. Orders containing less than around 2,5 meters are sent with Standard Mail. If your order contains more than 2,5 meters it will be sent with DHL.

Outside Europe
The delivery time for orders with the delivery address outside Europe is 8-14 working days, from the day you placed your order.
All orders will be sent with Standard Mail. Large orders may be split up in several packages.

✓ Security and personal data
We care about your personal data. When you order from us you accept our Terms and Conditions as well as our Privacy Policy. You can read our Privacy Policy here.

✓ Returns and complaints
If something would be wrong with the fabric you ordered, please contact us. This should be done immediately upon delivery or within 48 hours after you received your order. We will then agree on compensation. If you would prefer to send back the goods they should be sent in a package that can be traced. They are not to be sent as a COD. It is very important that you always contact us before sending anything back.

We have a 14 days return period for all garments. Please contact us if you wish to return an item. You will have to pay the shipping cost and you are also responsible for the item until received by us and confirmed.

✓ Customs and VAT/Tax
When ordering to a delivery address that is located within Sweden and the European Union, VAT of 25% is included on all prices. Except for customers within the European Union but outside of Sweden with a valid VAT number. They will have the VAT removed.
When ordering to a delivery address outside of Europe no VAT is charged. However, when receiving the order the customer may have to pay local VAT and customs costs. The customer is then responsible for doing so.

✓ Force Majeure
In case of events beyond our control, such as: government intervention, new/amended legislation, war, fire, flood, sabotage, unfavorable transport or weather conditions or lack of delivery from suppliers. We disclaim liability for damages and other penalties on the agreement between the customer and us if it is prevented, impeded or delayed because of these events.

✓ Content
All content on www.hpyfabrics.com and www.happyfabrics.se and all rights concerning the items listed there belong to HPY Fabrics AB and its subcontractors. Content on this site is protected by law with respect to copyright, marketing and branding. This means that the site’s content may not be copied or used without written consent from us.

✓ Cookies

Cookies are a small text consisting of letters and numbers sent from our web server and stored on your browser or device. The cookies we use usually improve the services we offer. Some of our services require cookies to work properly, while others improve the services for you, such as recognizing your device, as well as remembering your preferences and settings. Read more about our Cookie Policy here.

✓ Our details

HPY Fabrics AB
von Kraemers allé 35
752 37 Uppsala
Sweden
Organisation number: 559127-1720
VAT number: SE559127172001